Our Frequently Asked Questions
Frequently asked questions
Our cleaning services are designed to make every inch of your space spotless. Here’s what’s included for each area:
Kitchen
Countertops and shelves dusted, wiped, and disinfected
Sinks and backsplash washed
Cabinet fronts cleaned and disinfected
Small appliances wiped (toaster, coffee maker, etc.)
Microwave cleaned inside and out
Dishes loaded in dishwasher (if empty) — we do not hand wash dishes
Appliances exteriors cleaned (stovetop, oven, range hood, fridge, dishwasher)
All surfaces disinfected, cobwebs removed
Baseboards, light fixtures, blinds, and doorknobs cleaned
Garbage and recycling bins emptied
Floors vacuumed and mopped
Bathrooms
Countertops, shelves, and sinks disinfected
Bathtub, shower walls, and glass doors cleaned
Toilet sanitized inside and out
Mirrors, fixtures, and cabinets cleaned
All surfaces dusted and wiped
Baseboards, blinds, and switches cleaned
Garbage bins emptied
Floors vacuumed and mopped
Bedrooms
All surfaces dusted, wiped, and disinfected
Cobwebs removed
Mirrors, blinds, and baseboards cleaned
Carpets and rugs vacuumed
Hard floors vacuumed and damp-mopped
Light organizing
Beds made (sheet changes incur a small additional fee)
Garbage bins emptied
Other Living Areas
All surfaces dusted, wiped, and disinfected
Cobwebs removed
Mirrors, glass, and desks cleaned
Blinds, baseboards, and moldings dusted
Carpets and floors vacuumed
Cushions and pillows fluffed
Light organizing
Vacuuming couches may incur a small additional fee
We have a strict 24-hour cancellation and rescheduling policy.
Our team carefully plans each day’s schedule to ensure every client is taken care of — last-minute changes cause ripple effects that impact all customers.
Cancellations made less than 24 hours before the appointment → $75 fee
Reschedules made less than 24 hours before the appointment → $50 fee
We appreciate your understanding — it helps us keep operations smooth and fair for everyone.
We pack as much value as possible into every cleaning.
Our standard cleaning includes:
Exterior cleaning of all appliances (fridge, microwave, oven)
Dusting and wiping all surfaces (tables, counters, desks, dressers)
Vacuuming and mopping floors (excluding basements)
Cleaning faucets and sinks
Deep focus on bathrooms and bedrooms
We pride ourselves on making your home feel fresh, comfortable, and cared for.